(06/03/23) Marriott has appointed Drew Pinto as Executive Vice President and Chief Revenue & Technology Officer, Peggy Fang Roe as Executive Vice President and Chief Customer Officer, Tina Edmundson as President – Luxury, Yibing Mao as President – Greater China, and Leeny Oberg as Chief Financial Officer and Executive Vice President – Development.
“The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, President and CEO, Marriott International. “With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchisees around the world.”
As Executive Vice President and Chief Revenue & Technology Officer, Drew Pinto, a nearly 20-year company veteran, will report to Mr. Capuano. Drew will lead sales, revenue management, distribution channels, digital, and information technology for Marriott.
As Executive Vice President and Chief Customer Officer, Peggy Fang Roe, another long-time Marriott executive, will be responsible for developing and executing key aspects of the company’s global consumer strategy, including evolving the portfolio of brands, the Marriott Bonvoy loyalty program, and developing the end-to-end customer experience using data, AI, and innovation to fuel future growth. Peggy will report Mr. Capuano.
“Peggy, who will celebrate her 20th anniversary with the company next year, has a passion for understanding consumer behavior and creating compelling experiences,” said Mr. Capuano. “She has held a wide range of roles across our organization and has a strong track record for innovation and driving performance, which will be tremendously important in her new role.”
Veteran brand leader, Tina Edmundson, has been appointed President – Luxury, a role that underscores the company’s commitment to the growth and leadership of its preeminent luxury brand portfolio. Tina is a savvy brand leader, with over 25 years of experience. Marriott’s luxury brands include a prestigious portfolio of nearly 500 properties that encompass some of the world’s most desirable and coveted luxury hotel brands: The Ritz-Carlton, Ritz-Carlton Reserve, Bvlgari Hotels & Resorts, St. Regis Hotels & Resorts, Edition, The Luxury Collection, JW Marriott and W Hotels Worldwide. The company has also recently launched The Ritz-Carlton Yacht Collection and expanded its growing global footprint of luxury residential properties.
“As we emerge from the pandemic, it is clear guests want aspirational experiences,” said Mr. Capuano. “When it comes to luxury travelers, we are focused on the entirety of the experience – making it differentiated, elevated and memorable. Tina is a recognized leader in experiential luxury and lifestyle travel – there is no one better to grow our leadership position in this space and to be a steward of this unmatched portfolio.”
Yibing Mao, a 24-year Marriott veteran, has been appointed President – Greater China. A native of Beijing who calls Hong Kong home, Yibing joined Marriott in 1996 and held positions of increasing responsibility during her tenure with the company. Before she stepped down in 2020, Yibing held the position of Senior Vice President & Chief Legal Counsel, Asia Pacific.
“I am delighted that Yibing is returning to Marriott in the role of President of Greater China, one of our fastest growing regions,” said Mr. Capuano. “During her time with the company, she led Marriott’s efforts to develop a strong profile in Asia, and forge substantive and collaborative relationships with owners and key internal and external stakeholders. Yibing is exactly who we need to lead the next chapter of growth for Marriott in Greater China.”
In addition, Chief Financial Officer, Leeny Oberg, will lead the company’s Global Development organization, which is responsible for the strategic growth of the company’s 30 lodging brands. Leeny is being appointed Chief Financial Officer and Executive Vice President, Development.
“Leeny has a passion for investing in the growth of our business and will be a powerful advocate for our portfolio of brands – building on the accelerating pace of development activity we enjoyed in 2022 as global recovery continues,” said Mr. Capuano.
Under the company’s new structure, Marriott’s continent presidents will all report directly to Mr. Capuano: Satya Anand, President, Europe, Middle East & Africa (EMEA); Brian King, President, Caribbean & Latin America (CALA); Raj Menon, President, Asia Pacific Excluding China (APEC); and Yibing Mao, President, Greater China (GC). Liam Brown, Group President, U.S. and Canada, will continue to report to Mr. Capuano.
Marriott currently has a pipeline of about 280,000 hotel rooms outside America.